Member support

Clear help for enrollment, access, and billing.

Distort Learning support helps members resolve payment status, course access, digital delivery, refund requests, and account handoff questions.

Email support

Enrollment help

Email [email protected]. Include the order email, account username, package name, provider, and a concise description of what you expected to happen.

Response expectation

Billing and delivery issues are prioritized. Most requests should receive an acknowledgement within two business days.

Refund review

Refund requests are evaluated against the published policy, access history, delivery records, and provider transaction data.

Need a package before contacting support?

Review enrollment