Effective 2026-01-25

Privacy Policy

How Distort Learning handles account, checkout, support, and operational records.

Information We Collect

Distort Learning collects account identifiers, contact details, checkout metadata, order records, fulfillment status, support messages, device and security logs, and communication preferences needed to operate the academy.

We may receive limited payment-provider records such as provider checkout ID, order ID, amount, currency, billing status, and webhook event IDs.

Payment Provider Handling

Payment card details are handled by the payment provider and are not stored by this site. We store only the operational payment references needed for reconciliation, support, fraud prevention, and entitlement delivery.

Billing statements may reference DISTORT LEARNING.

Checkout Metadata and Fulfillment

Checkout intent data is signed between Distort and this learning site so the displayed package, price, currency, account, and duration stay consistent with the authoritative order system.

Fulfillment records are used to grant, verify, troubleshoot, or revoke access when necessary.

Support Records

Support emails and contact form details are used to answer requests, investigate billing or access issues, prevent abuse, and maintain a history of customer care.

Cookies and Analytics

The site may use essential cookies or comparable browser storage for checkout security, session continuity, fraud prevention, analytics, and operational diagnostics when configured.

Retention and Sharing

Records are retained for as long as needed for account operation, legal obligations, fraud prevention, dispute handling, accounting, security, and support.

We share data with payment processors, hosting providers, support tools, analytics providers when configured, and legal or compliance partners when necessary.

Your Rights and Contact

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection regarding personal data. Send privacy requests to [email protected].

We do not knowingly offer the academy to children under the age required by applicable law. If you believe a child provided data, contact us so we can review it.

Business identity: Distort Learning, DISTORT LTD, 17200509, Unit C Aldow Enterprise Park, Piccadilly Business Ctr, Manchester, Greater Manchester, M12 6AE. Governing jurisdiction: United Kingdom. Support: [email protected].

Questions about access, billing, or policies?

Contact support